Top Ten Underserved Web 2.0 Markets

Recently I posted a meta-list of Web 2.0 lists. My current favorite list is the eConsultant’s Web 2.0 Directory. It has “1007 Web 2.0 sites/services/links in 50+ categories”. Sacred Cow Dung’s is another easily-scannable catagorized list. As I scrolled through these lists today, I wondered which categories are currently underserved by products/services… We all know there are tons of social networking sites, photo services, online calendars, etc – a new contender in any of those popular categories seems to come into my inbox every second day. Frankly the world probably doesn’t need yet another blog search or photo-sharing service.

So what market segments are in need of more products to fill them out? Here are ten I identified from eConsultant’s list, but I’m keen to get your feedback on this. Of course I chose ten because that gives me the chance to do a ‘top ten’ post, a la Guy Kawasaki 😉 In no particular order, here they are:

  • Community-building services – overlaps with local; examples: craigslist, backfence, Oodle. There is a lot more that can be done to bring local communities into the 2.0 digital lifestyle.
  • Cooperative Distribution Services – e.g. BitTorrent; I’m no expert on P2P, but 3 products listed in eConsultant seems a little light to me.
  • Financial Services – has plenty of contenders, but I read/hear hardly any buzz about them in the blogosphere; if you’re talking about ‘real world’ needs, finances is right near the top of the list (as opposed to blogging, organizing photos, etc)
  • Game Services – only 9 are listed in eConsultant…
  • Grassroots Services – community and charity projects; there are some excellent services already (KatrinaList, OurMedia, etc), but again seems like a lot more could be done. You could also include Non-profit services with this.
  • Mobile services – already has plenty of contenders, but I’m including it because mobile is undoubtedly going to be a growth segment as the mobile Internet matures.
  • Project Management Services – even though Basecamp has seemingly a lock on this market, I’d like to see more such products from other companies. Indeed I’d like to see more innovative Web Office solutions in general – web-based office apps that really push the envelope. Like Zimbra, JotSpot Tracker, Morfik.
  • Publishing Services – publishing as in paper or e-books… now this is really a market I’d like to see others enter; Lulu.com is my current favorite. e.g. how about a service that lets people create their own PDF books or reports and charge for them on a website (a la the 37Signals book)?
  • Streaming Services – i.e. Online media/music/video streaming services; this media market looks ripe for growth.
  • Wi-Fi Services – only two listed in eConsultant so far.

Those are my initial selections, but interested to hear some feedback about what web 2.0 markets you think are underserved – and perhaps under-hyped (yes there is such a thing).

Originally published on ReadWriteWeb (archived copy)

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