“I worked with Richard MacManus at 5ive, my consulting company, over 20 years ago — and his work has stuck with me ever since. Richard brought a level of analytical rigor that was rare: he didn’t just gather information, he made sense of it in ways that were genuinely useful and actionable. His research and analysis were consistently strong, and the results he delivered reflected that quality. Beyond the work itself, Richard was a real collaborator — easy to think alongside, generous with his perspective, and focused on getting to the right answer rather than just the quick one. Watching his career unfold since then, from ReadWriteWeb to The New Stack and now into the agentic web space, it’s clear those qualities only deepened. Anyone bringing Richard in as a consultant is getting someone who will think hard, work well with their team, and deliver something worth having.”
Susan Mernit, Founder and Partner